Code 24:YZ

Description

Ink Setup failure

Remedy

1. Switch the power off from the back of the product and disconnect the power cord. Insert the new purgers, reconnect the power cord and power on the product. 2. Perform the Ink Delivery System diagnostic test in order to check that the bongos (pushers) go up and down to pressurize ink in the tubes and the Out of Ink sensors work properly. See Ink Delivery System (IDS) Test. 3. Try purging the Ink Supply Tubes again once the product has been restarted. 4. If the diagnostic test does not find any problem, install new cartridges in the product and try purging the Ink Supply Tubes again. It could be that one of the cartridges is defective. 5. If the problem persists, replace the Ink Supply Tubes. You must bring purgers and ink cartridges. See Ink Supply Tubes & Trailing Cable.