Description
Priming motor or electrical failure
Causes: Print Bundle PCA
Remedy
Remote troubleshooting (call agent)1. Switch the power off and disconnect the power cord. Reconnect the power cord and power on the printer.2. If the issue persists, the call agent should arrange a service engineer visit to change the Priming motor, and follow the Onsite troubleshooting below: Priming motor assembly3. If a different system error is displayed then the call agent should perform the applicable troubleshooting procedure.Onsite troubleshooting and solution (service engineer)1. Switch the power off and disconnect the power cord. Reconnect the power cord and power on the printer.2. Remove the covers and check that the cable of the Prime Pump is connected to the Pump and Print Bundle PCA and it is not damaged.IMPORTANT:If the cable is not connected then reconnect it, and power on the printer again to check whether the error has disappeared.IMPORTANT:If the cable is damaged then order a Cable Service Kit: Cables Sk3. Replace the Pump motor, see Prime Pump. Prime pump4. Replace the Print bundle PCA, see Bundle Board.