Description
Problem moving the carriage, most likely due to a paper jam.
Remedy
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any visible obstacles restricting the movement of the carriage. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using the Media Lever) and clear the obstruction. • If there is no paper jam or obstacle blocking the carriage movement perform the following: – Clean the encoder strip. – Check the belt assembly. – All cables and connections between the Carriag PCA, Scan Axis Motor, and Main PCA. – Oil the carriage rails. • Perform the Scan Axis Diagnostic Test . Page 3-6. • If the diagnostic test does not find any specific error, replace the Carriage Assembly. • Replace the Belt Assembly. • Replace the Scan Axis Motor. • Replace the Main PCA.