Description
Electrical fault or current limit in Media-Axis Motor
Remedy
1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of paper inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction. 3. Perform the Paper Drive diagnostic test to troubleshoot the problem furthe. See Paper Drive Test. 4. Perform the Rewinder diagnostic test to troubleshoot the problem further. See Rewinder Test. 5. Check that the Media Advance Drive cable is not damaged and is correctly connected to the Engine PCA. 6. Replace the Media Advance Drive. See Media Advance Drive. 7. Replace the Engine PCA. See EE Box.