Description
The External Hard Disk accessory does not seem to be connected
Remedy
1. Switch the power off from the back of the product. Connect the External Hard Disk accessory, check that the USB cable is properly connected and power on the product. If the External Hard Disk accessory is not available (has been lost or broken), proceed with step 2. 2. If the problem persists, power off from the back of the product. Power on the product again while pressing the keys Menu, OK and Cancel keys simultaneously until the Touch Control Panel asks gproduct configured to use External Hard Disk. Do you want to revert the product to Internal Hard Disk?h. Confirm by pressing OK (twice). Remove the External Hard Disk accessory (if connected). The product will restart. 3. After the product reaches the Ready state, try connecting any other USB device (known to work properly) to the product port where the External Hard Disk accessory should be connected. • If a message appears on the Touch Control Panel reacting to the USB device just connected (such as gPlease remove USB deviceh or gPress on this menu option…h), press Cancel and remove the USB Device. This means that the External Hard Disk accessory is faulty and should be replaced. See Formatter. • If nothing appears on the Touch Control Panel reacting to the USB device just connected, the Formatter is faulty and should be replaced. See Formatter.