Description
Stacker overdrive motor error
Remedy
Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Test the cutter. Perform a 'Form Feed & Cut', and verify the paper can be cut. See The cutter does not cut well. 3. Perform the stacker overdrive motor diagnostic test to troubleshoot the problem further. Service engineer: 1. Check that the stacker overdrive motor cable is undamaged and correctly connected to the engine PCA. 2. Replace the stacker overdrive motor. See Overdrive. 3. Perform the stacker overdrive Service Calibration. 4. Check the system initializing the printer and performing a "form feed and cut" action, or printing a small job.