Code 21.2:YZ

Description

Failure testing the length of the Service Station path

Remedy

1. Switch the power off from the back of the product and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power on the product. 2. Make sure that the Service Station path is clear. Remove any visible obstacles (screws, plastic parts, etc.) restricting the movement of the Service Station. 3. If the carriage has stopped over the service station, on the right side of the product, check that the cutter is not activated. It may happen that the cutter is blocking the carriage over the service station, preventing the service station from performing the movement correctly. The cutter is on the left side of the carriage. 4. Perform the Service Station diagnostic test to troubleshoot the problem further. See Service Station Test. 5. Replace the Service Station. See Service Station.