Description
Printer Bundle Board communication failure or malfunction
Causes: Bundle FFC, Main PCA
Remedy
How to solve. Remote troubleshooting (call agent)1. Switch the power off and disconnect the power cord. Reconnect the power cord and power on the printer.2. The call agent should arrange a service engineer visit to change the Bundle PCA and follow steps below on Onsite Troubleshooting: Printer Bundle Board3. If a different system error is displayed then the call agent should perform the applicable troubleshooting procedure.Onsite troubleshooting and solution (service engineer)1. Remove covers and check that all the cables in the Bundle PCA and associated parts are correctly connected, and that none of them is damaged. If any cable is disconnected then reconnect it, and power on the printer again to check whether the system error has disappeared. Important note: If any cable is damaged then order a Cable Service Kit: Cables Sk2. Replace the Bundle PCA, see Bundle Board. Printer Bundle Board3. Replace the Bundle FFC cable, see Bundle Board FFC cable. 4. Replace the Main PCA (MPCA See Main PCA)