Description
Failure communicating with an Ink Supply
Remedy
1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Perform the Ink Delivery System diagnostic test. – If the test finds that the ink supply is defective, replace it. – If the test does not find any errors, remove all the ink supplies from the ISS and reboot the product. 3. Install the ink cartridges with the product booted in normal mode. Use the replacement option available from the Touch Control Panel and install the cartridges one by one. If an error appears after installing a supply, the last supply you installed is defective. Replace it. 4. Check that the cables between the Left Ink Supply Station and the Engine PCA are not damaged and are correctly connected. In case of any damage replace the cables; see Connecting the Data Harness and ISS Harness Cable 5. Replace the Left Ink Supply Station. See Left Ink Supply Station. 6. Replace the Engine PCA. See EE Box.