Description
Problem with the E-Box cooling fans
Remedy
Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Check the fans to see which is not rotating by checking for airflow coming from the ebox; place a hand over the fan holes in the ebox underneath the printer to check for air coming from both fans. 2. Remove the E-Box (see Open the E-Box) open it, and check that the cable of the nonfunctional cooling fan is correctly connected. Reconnect the power cord and power on the E-Box. Check whether the fan is now rotating. 3. Replace the fan.