Description
42.01. Carriage motor
Causes: 88. Carriage homing problem
Remedy
Code: 0942-0188
Description: Carriage homing problem
Causes:
Remedy: Remote troubleshooting (call agent)1. Reboot the unit. If the problem persists, clean the encoder strip, see Clean the Encoder Strip. 2. If the issue is not solved, open the PHA door and check if there’s any paper strips blocking either the carriage or the SVS.3. Go to Diagnostic Menu, see Entering the support menus and run Carriage Servo diagnostic, see 4.3 Carriage servo. Onsite troubleshooting and solution (service engineer)1. Check encoder strip, scan axis and service station parts.2. Depending on the failing subsystem, any one of them may need replacing.