Description
Starwheel motor error
Remedy
Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Check for any visible obstacles restricting the movement of the starwheel assembly, then clear the obstruction. Service engineer: 1. Check that the starwheel assembly cable is undamaged and correctly corrected to the engine PCA. 2. Perform the scan-axis starwheel diagnostic test to troubleshoot the problem further. 3. Replace the starwheel motor. 4. Replace the engine PCA.