Description
The Color Sensor ESP (spectrophotometer) of the printer is not working well. It could be any of the following problems: • Problem with the Color Sensor ESP (spectrophotometer). • Communication problem between the Color Sensor ESP (spectrophotometer) and Carriage PCA. • The color sensor shutter does not open properly.
Remedy
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Replace the Color Sensor ESP (spectrophotometer). • If the problem persists check the internal code error (Press UP and CANCEL while the error is displayed). If the internal error code is 0x0606002 replace the Service Station. If the internal error code is 0x06060003 change the Carriage PCA.