Description
Diverter valves motor error, valves stalled in Low position
Remedy
Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Remove all paper from the stacker and basket. Reconnect the power cord, then turn on the printer. 2. Perform the output valve test to troubleshoot the problem further. 3. Perform the output valves calibration to check system performance, and troubleshoot further. Service engineer: 1. Check that the diverter valves motor cable is undamaged and correctly connected to the engine PCA. 2. Replace the valves motor and sensor. See Valves Motor. 3. Perform the diverter valves Service Calibration 4. Check the system, initializing the printer, and performing a "form feed and cut" action.