Description Media-axis encoder reading Problem finding the Drive Roller zero. Remedy • Perform the Media Drive diagnostic test to troubleshoot the problem further. • If the System Error continues, replace the Encoder Disk and Encoder Sensor.
Description Carriage Movement Possible Paper Jam. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any…
Description Scan-axis encoder reading Problem finding the Scan-axis encoder reading. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Movement jam. •…
Description Ink Pumping Unable to pressurize the Ink Delivery System. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Perform the Ink…
Description Profiler Profiling algorithm failed. Remedy • Profiling failed due to a different error (not algorithm / data processing). • Perform the Line Sensor calibration. • See Troubleshooting, Line Sensor • If the System Error continues, replace the Line Sensor…
Description Color calibration Color calibration Error. Remedy • Profiling failed due to a different error (not algorithm / data processing). • Perform the Line Sensor calibration. See Troubleshooting, Line Sensor • If the System Error continues, replace the Line Sensor…
Description Automatic backup print mode enabled. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Recover the printheads.
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Replace Remedy Replace
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Add accessory Remedy Add accessory
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Escalate Remedy Escalate
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Send plot again Remedy Send plot again
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Wrong part installed Remedy Wrong part installed
