Code 03.0:10
Description Battery of Real Time Clock ran down Remedy Replace the battery.
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Code 03:YZ
Description Problem with Power Supply Unit Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Power Supply Unit (PSU). See…
Code 06:YZ
Description Failure reading/writing NVM in Hard disk Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Hard Disk.
Code 07.01:11
Description DelSol3 ASIC not found or not responding Remedy 1. Check the condition and connections of the Interconnect data and power cable, replace if necessary
Code 07.02:11
Description USB Cable not connected Remedy 1. Check the condition and connections of the USB cable, replace if necessary.
Code 07.03:10
Description USB Hub not found Remedy 1. Make sure Interconnect board connector labeled 'INPUT HUB' is properly connected. 2. Make sure Wukong board connector labeled JUSB2 is properly connected to the cable coming from Interconnect board. 3. If failure continues,…
Code 07:10
Description Interconnect Board or Power cable has failed Remedy 1. Check the condition and connections of the Power Cable, replace if necessary. 2. Replace the Interconnect Board
Code 08:01:11
Description Touch Control Panel USB Cable fails Remedy 1. Check the condition and connections of the Touch Control Panel USB cable, replace if necessary. 2. If the error continues, replace the Touch Control Panel Touch Control Panel
Code 08:04
Description Touch Control Panel communication to the product functions at the initialization, but during normal working the communication is lost. Remedy 1. Check the event log at the EWS support pages to see if there is another SE (for instance…
Code 08:08
Description A feature on the Touch Control Panel hangs or will not function (copy,scan etc) Remedy 1. Turn off the product and turn on again, and check to see if the error remains. 2. Upgrade the firmware For more information,…
Code 08:11
Description No communication between the product and the Touch Control Panel Remedy 1. Check the event log at the EWS support pages to see if there is another SE (for instance 07:10) and troubleshoot the problem more accurately.Appendix C: Obtaining…
Code 09.06:10
Description CIS E Element is failing Remedy Replace CIS E Element CIS Element (MFP only)