Error Codes

Code 75.22:YZ

Description The spittoons (Left Spittoon, Service Station) are full. Remedy Use Preventive Maintenance Kit #2 to replace the Left Spittoon and Service Station.

Code 75.21:YZ

Description The spittoons (Left Spittoon, Service Station) have reached 80% capacity. Remedy Use Preventive Maintenance Kit #2 to replace the Left Spittoon and Service Station.

Code 74:YZ

Description Error uploading firmware update file Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Make sure the connection between the computer…

Code 74.1:YZ

Description Error uploading paper profile update file Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Make sure the connection between the…

Code 74.08:04

Description Problem with the firmware upgrade process Remedy 1. Reboot the Product 2. Try to upgrade the firmware again, for more information, see Appendix B: Emergency firmware upgrade with USB flash drive 3. Download again the firmware file from the…

Code 72.02:YZ

Description A service calibration should be performed. Remedy To find out which service calibration to perform, print the calibration status. At the Touch Control Panel, select the Internal Prints icon, then Service information > Print calibration status. Perform whichever calibration…

Code 72.02:09

Description Generic firmware Error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the product has the latest firmware version.…

Code 71:04

Description Out of memory. The total memory available in the product depends on its configuration. It is reported as HPGL/ 2 memory or PS/PDF memory. If the amount of memory that the product needs to process the file is more…

Code 42:YZ

Description Electrical problem (fault, current limit, overheating) in Scan-Axis Motor Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check for any…

Code 41:YZ

Description Electrical fault or current limit in Media-Axis Motor Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check for any visible…

Code 39.2:01

Description Roll 2 switch failed (standby or resume). Roll 2 has been unloaded. Remedy There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll…

Code 39.1:01

Description Roll 1 switch failed (standby or resume). Roll 1 has been unloaded. Remedy There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll…