Error Codes

Description Failure testing the length of the Service Station path Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power on the product.…

Description Failure moving the Primer Motor of the Service Station Remedy 1. Remove the Right Cover and make sure the cables from the Engine PCA to the Service Station are connected and are not damaged. In case of any damage…

Description Trailing Cable does not seem to be detected Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the Trailing…

Description Contex Library failed to load Remedy 1. Reboot the Product 2. Upgrade the firmware For more information

Description File I/O Error Remedy Reboot Product

Description Scanner not calibrated Remedy Calibrate the Scanner

Description Scanner SCU is failing Remedy Replace the Scanner SCU.See Scanner Controller Board (MFP only).

Description Scanner is in SAFE MODE Remedy Restart the product, if the problem persists replace the SCU. See Scanner Controller Board (MFP only).

Description USB cable of the Scanner is failing Remedy Check the condition and connections of the Scanner USB cable, if necessary replace the cable.

Description Power cable of the Scanner is failing Remedy Check the condition and connections of the Scanner Power cable, if necessary replace the cable.

Description CIS E Element is failing Remedy Replace CIS E Element CIS Element (MFP only)

Description CIS D Element is failing Remedy Replace CIS D Element CIS Element (MFP only)