Error Codes

Code 08:10

Description Equals to 3 beeps during start up sequence. Front Panel does not respond Remedy Remote troubleshooting (call agent) 1. This error never appears in the Front Panel, it is only logged into the Error History, and is equivalent to…

Code 01.1:10

Description Equal to 1 long beep during startup sequence. Communication with Main PCA (MPCA) failed. WiFi module, Trailing Cable, Bundle PCA FFC cable, cables kit Remedy Remote troubleshooting (call agent) 1. This error never appears in the Front Panel, it’s…

Code 71:03

Description Generic Firmware Error (Out of memory). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check…

Code 66:02:2

Description Vertical clipping. May happen when multi-pick occurs and two sheets are loaded together and they do not completely overlap. Remedy Make sure the image size is within the selected LENGTH of the sheet.

Code 66:02:1

Description Horizontal clipping. May happen when multi-pick occurs and two sheets are loaded together and they do not completely overlap. Remedy Make sure the image size is within the selected WIDTH of the sheet.

Code 65:01

Description Communication Failure. Remedy Unplug the power cable from the printer and check the cable connections (Parellel, USB and Network cables). Plug in the power cable again and check if the Error Code has disappeared.

Code 64:04

Description Firmware Error (USB Port). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check for a…

Code 61:05

Description Firmware Upgrade or Color Calibration was rejected because the file was sent in the wrong format. Remedy Upgrade the RIP software or the Designjet System Maintenance Tool.

Code 61:05

Description Firmware Upgrade or Color Calibration was rejected because the file was sent in the wrong format. Remedy Upgrade the RIP software or the Designjet System Maintenance Tool.