Error Codes

Description Printhead Alignment Failure – Printhead Alignment cancelled. Remedy Clean the printhead indicated by the printer. ?If the error code continues, replace the faulty printhead.

Description Printhead Alignment Failure – Printhead Alignment cancelled. Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and try the Printhead Alignment again. If this error code appears again, check…

Description Firmware Error (during Printhead Alignment). Remedy Upgrade the printer to the latest firmware release.

Description Out-of-memory while trying to process the firmware upgrade file. Probably this is a firmware bug, because the firmware should free up enough memory to perform the firmware upgrade process correctly. Remedy Perform an emergency firmware upgrade

Description Generic Firmware Error (expected). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check for a…

Description Firmware bug in the firmware upgrade process Remedy Download the special file in order to update the bootlog.

Description Generic Firmware Error (unexpected). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check for a…

Description Paper-Axis shutdown – usually a paper-jam caused by a blockage of the Paper-axis System. Remedy If this error code was caused by a paper-jam, unplug the power cable from the printer and clear the blockage. Plug in the power…

Description Paper-Axis shutdown – usually a paper-jam caused by a blockage of the Paper-axis System. Remedy If this error code was caused by a paper-jam, unplug the power cable from the printer and clear the blockage. Plug in the power…

Description The paper is rejected from the Bypass due to skew. Remedy When manually loading paper from the front of the paper, make sure that it is loaded straight.

Description Sheet feeding failure. Remedy Replace the Out-Of-paper Sensor. Replace the Electronics Module

Description Paper-Axis Encoder error. Remedy Make sure that the Encoder Sensor cable is connected correctly. ?Replace the Paper-Axis Motor Drive Assembly. ?Replace the Electronics Module