Error Codes

Code 71:03

Description Generic Firmware Error (Out of memory). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check…

Code 66:02:2

Description Vertical clipping. May happen when multi-pick occurs and two sheets are loaded together and they do not completely overlap. Remedy Make sure the image size is within the selected LENGTH of the sheet.

Code 66:02:1

Description Horizontal clipping. May happen when multi-pick occurs and two sheets are loaded together and they do not completely overlap. Remedy Make sure the image size is within the selected WIDTH of the sheet.

Code 65:01

Description Communication Failure. Remedy Unplug the power cable from the printer and check the cable connections (Parellel, USB and Network cables). Plug in the power cable again and check if the Error Code has disappeared.

Code 64:04

Description Firmware Error (USB Port). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check for a…

Code 61:05

Description Firmware Upgrade or Color Calibration was rejected because the file was sent in the wrong format. Remedy Upgrade the RIP software or the Designjet System Maintenance Tool.

Code 61:05

Description Firmware Upgrade or Color Calibration was rejected because the file was sent in the wrong format. Remedy Upgrade the RIP software or the Designjet System Maintenance Tool.

Code 56:10

Description Error during the calibration of the motor encoder system or a problem finding the zero position on the Encoder Disc. Remedy Replace the Paper-Axis Motor Drive Assembly Replace the Encoder Disc.

Code 35:01

Description No Cleanout Assembly (or Duplexer, if installed) detected while loading media. Remedy Remove the Cleanout Assembly (or Duplexer, if installed) and install it again correctly. ? Replace the Duplexer Interconnect PCA. ?If the Error Code continues, replace the Cleanout…