Description User selected Proofing Semi-Gloss Paper and Max dpi mode, but the Color Calibration profile was obsolete or missing for Proofing Semi-Gloss Paper and the selected print quality setting. Remedy Using the System Maintenance Tool, perform Color Calibration for Proofing…
Description User selected Heavy-Weight Coated Paper and Max dpi, but the Color Calibration profile was obsolete or missing for Heavy-Weight Coated Paper and the selected print quality setting. Remedy Using the System Maintenance Tool, perform Color Calibration for Heavy-Weight Coated…
Description User selected Photo Paper and Max dpi, but the Color Calibration profile was obsolete or missing for Photo Paper and the selected print quality setting. Remedy Using the System Maintenance Tool, perform Color Calibration for Photo Paper and the…
Description Scan-axis shutdown during initialization. Typically, this error occurs when the printer detects an incorrect length. Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error…
Description Scan-axis shutdown – usually a paper-jam caused by a blockage of the Scan-axis System. Remedy Check that there are no obstacles in the Scan-Axis which stops the Carriage from moving freely. Too much friction in the Slider Rod, try…
Description Generic Firmware Error (unexpected). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check for a…
Description Firmware bug in the firmware upgrade process Remedy Download the special file in order to update the bootlog.
Description Generic Firmware Error (expected). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check for a…
Description Out-of-memory while trying to process the firmware upgrade file. Probably this is a firmware bug, because the firmware should free up enough memory to perform the firmware upgrade process correctly. Remedy Perform an emergency firmware upgrade
Description Color Calibration Failure – Color Calibration cancelled. Remedy Clean the electrical contacts on the light cyan printhead. If the error code continues, replace the light cyan printhead.
Description Front Panel cannot be detected. Remedy Reconnect the Front Panel.
Description Generic Firmware Error (Network Card). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the error code continue
