Error Codes

Code 05:09

Description Formatter installed instead of HP-GL/2 Accessory Card. Remedy Power OFF the Printer and remove the Formatter and install the HPGL/2 Accessory Card

Code 11:13

Description Problem with setting the voltage of the Printheads. Remedy Check that the Trailing Cable is connected correctly at both ends. Replace the Trailing Cable Replace the Carriage Assembly

Code 71:06

Description Out of Memory problem. Remedy • Look on your computer screen for error messages; some drivers allow you to choose a different printing mode and attempt to send the file again. If necessary, select Send Job as a Bitmap…

Code 72:04

Description Problem in the Scan-Axis (Firmware Error). Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a…

Code 79:04

Description Firmware Error. Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.

Code 81:11

Description Paper-Axis shutdown (during the Paper Advance test). Remedy Perform the Paper Advance Test. If the problem persists, replace the Encoder Disk Assembly.