Error Codes

Code 56:10

Description Drive Roller Encoder Sensor error. Remedy Replace the Drive Roller Encoder Sensor If the problem persists, replace the Encoder Disk Assembly.

Code 41:13

Description Error in the Paper-Axis Motor Encoder quadrature. Remedy Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Paper-Axis Motor

Code 22:10

Description Ink Supply Station failure. The possible cause could be: 1. Reading, writing or initializing the backup EEROM failed. 2. One of the out-of-ink sensors (located in the Ink Supply Station) is not reporting what it should during the initializing…

Code 21:11

Description Service Station cannot be detected or the Service Station is badly adjusted. Remedy Reconnect the Service Station Assembly. Reposition the Service Station trip lever.

Code 21:10

Description Service Station failure. The possible cause could be: 1. The steps counted by the Service Station motor are not consistent with the expected length of the current movement. 2. The Aerosol Fan has reached its maximum current limit. 3.…

Code 12:11

Description A short detected in the Carriage Assembly. Remedy Remove ALL the Printheads and clean the flex contacts on the Printheads and in the Carriage Assembly. Replace ALL the Printheads. Replace the Carriage Assembly

Code 11:13

Description Problem with setting the voltage of the Printheads. Remedy Check that the Trailing Cable is connected correctly at both ends. Replace the Trailing Cable Replace the Carriage Assembly