Error Codes

Description Formatter not detected. Formatter failure. Remedy Power OFF the Printer and reseat the Formatter.

Description Electronics Module failure. The possible cause could be: 1. The Electronics Module is of the wrong type (a 16 MB Electronics Module will not work in a 24" Model). 2. Reading, writing or initializing the EEROM failed. 3. One…

Description Paper-Axis shutdown. Remedy Perform the Paper Advance Test. If the problem persists, replace the Encoder Disk Assembly.

Description Firmware Error. Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.

Description Servo Error. Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release. •…

Description Problem in the Scan-Axis (Firmware Error). Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a…

Description Out of Memory problem. Remedy • Look on your computer screen for error messages; some drivers allow you to choose a different printing mode and attempt to send the file again. If necessary, select Send Job as a Bitmap…

Description Problem allocating Memory Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.

Description Firmware Error (USB Port). Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware…

Description Error Processing Job. Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and resend the file that you were trying to print. • If the Error Code reappears after resending the file,…

Description Firmware Error. Remedy Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code reappears, check for a new Firmware release.

Description Error in the Drive Roller Encoder Sensor quadrature. Remedy Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Drive…