Error Codes

Code 02:13

Description Carriage failure. The possible cause could be: 1.One of the ASIC’s in the Carriage is reporting that it is too hot. Remedy Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if…

Code 02:10

Description Carriage failure. The possible cause could be: 1. The Carriage PCA is not compatible with the rest of the Printer. 2. The Carriage ASIC has problems initializing. 3. The +2.5V reference voltage generated in the Carriage PCA is out…

Code 01:13

Description Electronics Module failure. The possible cause could be: 1. One of the ASIC’s in the Electronics Module is reporting that it is too hot. 2. The interruptions from the Scan-Axis servo or from the Paper-Axis servo are not coming…

Code 01:12

Description The EEROM is not configured correctly (the product number may Remedy Configure the EEROM correctly using the EEROM setup utility

Code 01:11

Description The Electronics Module Cooling Fan badly connected. Remedy Reconnect the Cooling Fan (located on top of the Electronics Module). If the Cooling Fan continues to fail, check that the connector pins in the Electronics Module are NOT bent.

Code 01:10

Description Electronics Module failure. The possible cause could be: 1. The Electronics Module is of the wrong type (a 16 MB Electronics Module will not work in a 24" Model). 2. Reading, writing or initializing the EEROM failed. 3. One…

Code 73:04

Description Servo Error. Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release. •…

Code 71:04

Description Problem allocating Memory Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware release.

Code 64:04

Description Firmware Error (USB Port). Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code reappears, check for a new Firmware…

Code 61:05

Description Error Processing Job. Remedy • Switch the Printer Off and wait a few minutes. Switch the Printer On again and resend the file that you were trying to print. • If the Error Code reappears after resending the file,…

Code 61:04

Description Firmware Error. Remedy Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code reappears, check for a new Firmware release.

Code 56:13

Description Error in the Drive Roller Encoder Sensor quadrature. Remedy Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Drive…