Description User selected Photo Paper and Max dpi, but the Color Calibration profile was obsolete or missing for Photo Paper and the selected print quality setting. Remedy Using the System Maintenance Tool, perform Color Calibration for Photo Paper and the…
Description Scan-axis shutdown during initialization. Typically, this error occurs when the printer detects an incorrect length. Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error…
Description Scan-axis shutdown – usually a paper-jam caused by a blockage of the Scan-axis System. Remedy Check that there are no obstacles in the Scan-Axis which stops the Carriage from moving freely. Too much friction in the Slider Rod, try…
Description Paper-Axis Encoder error. Remedy Make sure that the Encoder Sensor cable is connected correctly. ?Replace the Paper-Axis Motor Drive Assembly. ?Replace the Electronics Module
Description Sheet feeding failure. Remedy Replace the Out-Of-paper Sensor. Replace the Electronics Module
Description The paper is rejected from the Bypass due to skew. Remedy When manually loading paper from the front of the paper, make sure that it is loaded straight.
Description Paper-Axis shutdown – usually a paper-jam caused by a blockage of the Paper-axis System. Remedy If this error code was caused by a paper-jam, unplug the power cable from the printer and clear the blockage. Plug in the power…
Description Paper-Axis shutdown – usually a paper-jam caused by a blockage of the Paper-axis System. Remedy If this error code was caused by a paper-jam, unplug the power cable from the printer and clear the blockage. Plug in the power…
Description Generic Firmware Error (unexpected). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check for a…
Description Firmware bug in the firmware upgrade process Remedy Download the special file in order to update the bootlog.
Description Generic Firmware Error (expected). Remedy Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the Error Code reappears, check for a…
Description Out-of-memory while trying to process the firmware upgrade file. Probably this is a firmware bug, because the firmware should free up enough memory to perform the firmware upgrade process correctly. Remedy Perform an emergency firmware upgrade
