Code 61:08.2
Description Job contains format errors or incorrect settings (advisory) Remedy Call agent: 1. Ensure that the file format sent is supported by the printer. 2. Resend the job using the Embedded Web Server.
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| Email: info@rhpsolution.com
Error Codes
Code 61:08.1
Description Job cannot be printed because it is password-protected (advisory) Remedy Call agent: • Resend the job without password protection.
Code 61:08
Description Incorrect paper type specified in job (advisory) Remedy Call agent: • Change the paper type and resend the job.
Code 61:04.2
Description Unknown PostScript ID sent to printer (advisory) Remedy Call agent: • Update the firmware.
Code 61:04.1
Description PostScript fonts seem to be missing (advisory) Remedy Call agent: • Update the firmware to re-install the fonts.
Code 61:01
Description Incorrect or unsupported file format (advisory) Remedy Call agent: 1. Check whether the printer supports the file format. Formats such as PS, PDF, TIFF, and JPEG are supported by PostScript printers only. 2. Use the power switch at the…
Code 60.2:17
Description Initialization error (RFID has incorrect data) Remedy Call agent: 1. Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. 2. Check the power cord; try connecting it to another…
Code 60.1:11
Description Initialization error (cannot read RFID tag) Remedy Call agent: 1. Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. 2. Check the power cord; try connecting it to another…
Code 59.7:14
Description CryptoAsic generic error Remedy Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: • Order an Engine Daughter PCA Service Kit. Escalate to Level…
Code 59.6:19
Description Printer serial number mismatch Remedy Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: 1. Order an Engine Daughter PCA Service Kit. Escalate to…
Code 59.5:19
Description CryptoAsic type mismatch Remedy Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: 1. Order an Engine Daughter PCA Service Kit. Escalate to Level…
Code 59.4:10
Description CryptoAsic failure Remedy Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: 1. Order an Engine Daughter PCA Service Kit. Escalate to Level 3…