Code 09.06:10
Description CIS E Element is failing Remedy Replace CIS E Element CIS Element (MFP only)
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Error Codes
Code 02.1:YZ
Description Problem with the Carriage PCA Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the Trailing Cable is not…
Code 01.2:YZ
Description Failure communicating with an Ink Supply Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Perform the Ink Delivery System diagnostic…
Code 01.1:YZ
Description Error in the Engine PCA Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Engine PCA. 3. Replace the…
Code 81:YZ
Description Problem with paper advance. This source of error could come from an error in any of the following systems: paper motor, disk encoder, cables or main electronics. Remedy This error can occur because the product has been dropped during…
Code 81:01
Description Paper axis error—the copier will restart and run a diagnostic test Remedy None
Code 79:YZ
Description Generic firmware error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the product has the latest firmware version.…
Code 78:08
Description The job received cannot be printed without borders on this paper. Remedy Use a paper that supports borderless printing. NOTE: This system error code does not require service help. It should be resolved by the customer.
Code 76:YZ
Description Hard disk drive is full. Remedy Remove any unnecessary files from the hard disk using the Embedded Web Server. If the problem persists, run the Hard Disk Recovery Utility (see Hard Disk Recovery Utility).
Code 75.22:YZ
Description The spittoons (Left Spittoon, Service Station) are full. Remedy Use Preventive Maintenance Kit #2 to replace the Left Spittoon and Service Station.
Code 75.21:YZ
Description The spittoons (Left Spittoon, Service Station) have reached 80% capacity. Remedy Use Preventive Maintenance Kit #2 to replace the Left Spittoon and Service Station.
Code 74:YZ
Description Error uploading firmware update file Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Make sure the connection between the computer…