Description Media advance Problem finding the Drive Roller zero. Remedy • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift…
Description Media advance Problem with paper advance. Remedy • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels…
Description Roll Feed Back tension servo shutdown (roll feeding). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the problem persists,…
Description YZ part of the System Error Code or Warning Possible for customer to perform action Wrong part installed Remedy Wrong part installed
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Replace Remedy Replace
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Reseat/Reconnect/Clean/Adjust (manually) Remedy Reseat/Reconnect/Clean/Adjust (manually)
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Calibrate/Adjust (using automatic process) Remedy Calibrate/Adjust (using automatic process)
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Power off Remedy Power off
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade system firmware Remedy Upgrade system firmware
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade driver or computer software Remedy Upgrade driver or computer software
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Add accessory Remedy Add accessory
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Escalate Remedy Escalate
