Error Codes

Code 78.1:YZ

Description Media Settings Media settings area missing in media settings file. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that…

Code 74.1:YZ

Description Media Profile Update Error uploading media profile update file. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Make sure the…

Code XX.n:YZ.m

Description Error Codes Format • XX: Subsystem or process (2 digits). • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number). • Y: Who should perform…

Code XX.n:19

Description YZ part of the System Error Code or Warning Qualified personnel assistance required Wrong part installed Remedy Wrong part installed

Code XX.n:15

Description YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade driver or computer software Remedy Upgrade driver or computer software

Code XX.n:14

Description YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade system firmware Remedy Upgrade system firmware

Code XX.n:12

Description YZ part of the System Error Code or Warning Qualified personnel assistance required Calibrate/Adjust (using automatic process) Remedy Calibrate/Adjust (using automatic process)

Code XX.n:11

Description YZ part of the System Error Code or Warning Qualified personnel assistance required Reseat/Reconnect/Clean/Adjust (manually) Remedy Reseat/Reconnect/Clean/Adjust (manually)