Error Codes

Code XX.n:02

Description YZ part of the System Error Code or Warning Possible for customer to perform action Calibrate/Adjust (using automatic process) Remedy Calibrate/Adjust (using automatic process)

Code XX.n:01

Description YZ part of the System Error Code or Warning Possible for customer to perform action Reseat/Reconnect/Clean/Adjust (manually) Remedy Reseat/Reconnect/Clean/Adjust (manually)

Code 98:YZ

Description Automatic backup print mode enabled. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Recover the printheads.

Code 94:YZ

Description Color calibration Color calibration Error. Remedy • Profiling failed due to a different error (not algorithm / data processing). • Perform the Line Sensor calibration. See Troubleshooting, Line Sensor • If the System Error continues, replace the Line Sensor…

Code 94.1:YZ

Description Profiler Profiling algorithm failed. Remedy • Profiling failed due to a different error (not algorithm / data processing). • Perform the Line Sensor calibration. • See Troubleshooting, Line Sensor • If the System Error continues, replace the Line Sensor…

Code 93:YZ

Description Ink Pumping Unable to pressurize the Ink Delivery System. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Perform the Ink…

Code 87:YZ

Description Scan-axis encoder reading Problem finding the Scan-axis encoder reading. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Movement jam. •…

Code 21.1:YZ

Description Service station Service Station servo shutdown. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer. • Perform the…

Code 86:YZ

Description Carriage Movement Possible Paper Jam. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any…

Code 85:YZ

Description Media-axis encoder reading Problem finding the Drive Roller zero. Remedy • Perform the Media Drive diagnostic test to troubleshoot the problem further. • If the System Error continues, replace the Encoder Disk and Encoder Sensor.

Code 77:YZ

Description Web access application Web access application. The web server is not functioning correctly. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.…