Error Codes

Code 31:YZ

Description Cutter An error has been detected with the cutter. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the Cutter…

Code 29.n:YZ

Description An error has occurred in Printhead detection. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the Printheads from the…

Code 27:YZ

Description Printhead error An error has occurred in Printhead detection. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the Printheads…

Code 26.n:YZ

Description Ink Cartridge (color = n) Order of Ink Supplies incorrect. (color = n) Remedy • Remove the Ink Supply Cartridges and check that they are the correct ones for this printer and are in the proper order. • Check…

Code 24:YZ

Description Tube assembly (IDS) Ink Setup failure( Ink Delivery System (IDS) Tubes purge failed). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.…

Code 22.1:YZ

Description Bongo error BPS1 (ISSLeft) ISS Left BPS1 error.(Supplies 3, 4, 5). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check…

Code 22.0:YZ

Description Bongo error BPS0 (ISS Left) ISS Left BPS0 error.(Supplies 0, 1, 2). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. •…

Code 21:YZ

Description Service station Fail moving Service Station. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer. • Make sure…

Code 12.n:YZ

Description Carriage flex circuit n to pens Carriage & PCA Main doesn’t detect pens. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.…

Code 11:YZ

Description Trailing cable Trailing Cable does not seem to be detected. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that…

Code 08:YZ

Description Front panel Problem with the Front Panel. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Front Panel…

Code 06:YZ

Description Formatter Main NVM failure – not detected, read/write failed or readback error. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. •…