Error Codes

Description YZ part of the System Error Code or Warning Qualified personnel assistance required Replace Remedy Replace

Description YZ part of the System Error Code or Warning Possible for customer to perform action Wrong part installed Remedy Wrong part installed

Description Roll Feed Back tension servo shutdown (roll feeding). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the problem persists,…

Description Trailing Cable does not seem to be detected Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the Trailing…

Description Contex Library failed to load Remedy 1. Reboot the Product 2. Upgrade the firmware For more information

Description File I/O Error Remedy Reboot Product

Description Scanner not calibrated Remedy Calibrate the Scanner

Description Media jam in Scanner Remedy 1. Open the CIS to solve the media jam and close it again. 2. If no paper is seen, run Scanner Motor Diagnostic, refer to the Users Guide for further details.

Description Scanner SCU is failing Remedy Replace the Scanner SCU.See Scanner Controller Board (MFP only).

Description Scanner is in SAFE MODE Remedy Restart the product, if the problem persists replace the SCU. See Scanner Controller Board (MFP only).

Description USB cable of the Scanner is failing Remedy Check the condition and connections of the Scanner USB cable, if necessary replace the cable.

Description Power cable of the Scanner is failing Remedy Check the condition and connections of the Scanner Power cable, if necessary replace the cable.