Code 21.1:YZ
Description Failure moving the Primer Motor of the Service Station Remedy 1. Remove the Right Cover and make sure the cables from the Engine PCA to the Service Station are connected and are not damaged. In case of any damage…
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Code 21.2:YZ
Description Failure testing the length of the Service Station path Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power on the product.…
Code 21:YZ
Description Failure moving Service Station Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power on the product. 2. Make sure that the…
Code 22.0:YZ
Description Left Ink Supply Station error, module 0. Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the cables between…
Code 22.1:YZ
Description Left Ink Supply Station error, module 1 Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the cables between…
Code 24:YZ
Description Ink Setup failure Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Insert the new purgers, reconnect the power cord and power on the product. 2. Perform the Ink Delivery System…
Code 26:01
Description Ink supply error found during IDS diagnostic test. In the Touch Control Panel message you will see letters representing the names of the colors of the faulty supplies. Remedy 1. Reseat the faulty ink supply and repeat the Ink…
Code 39.1:01
Description Roll 1 switch failed (standby or resume). Roll 1 has been unloaded. Remedy There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll…
Code 39.2:01
Description Roll 2 switch failed (standby or resume). Roll 2 has been unloaded. Remedy There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll…
Code 09.10:04
Description Scanner is in SAFE MODE Remedy Restart the product, if the problem persists replace the SCU. See Scanner Controller Board (MFP only).
Code 09.10:10
Description Scanner SCU is failing Remedy Replace the Scanner SCU.See Scanner Controller Board (MFP only).
Code 09:01
Description Media jam in Scanner Remedy 1. Open the CIS to solve the media jam and close it again. 2. If no paper is seen, run Scanner Motor Diagnostic, refer to the Users Guide for further details.