Description Incorrect or unsupported file format (advisory) Remedy Call agent: 1. Check whether the printer supports the file format. Formats such as PS, PDF, TIFF, and JPEG are supported by PostScript printers only. 2. Use the power switch at the…
Description PostScript fonts seem to be missing (advisory) Remedy Call agent: • Update the firmware to re-install the fonts.
Description Unknown PostScript ID sent to printer (advisory) Remedy Call agent: • Update the firmware.
Description Incor rect paper type specified in job (advisory) Remedy Call agent: • Change the paper type and resend the job.
Description Job cannot be printed because it is password-protected (advisory) Remedy Call agent: • Resend the job without password protection.
Description Job contains format errors or incorrect settings (advisory) Remedy Call agent: 1. Ensure that the file format sent is supported by the printer. 2. Resend the job using the Embedded Web Server.
Description Unexpected end of job (advisory) Remedy Call agent: 1. Resend the job. 2. Resend the job using the Embedded Web Server.
Description Job timed out (advisory) Remedy A slow computer processing complex files can pause for longer than the default printer timeout, in which case some elements of the job may be lost. Call agent: 1. Increase the I/O timeout using…
Description Network interface error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Check that the network cable…
Description Network interface error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Check that the network cable…
Description Potential problem in the network interface (advisory) Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Check…
Description Out of memory Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Resend the job with one…
