Description Diverter valves motor error, valves stalled in High position Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Remove all paper from the stacker and basket. Reconnect…
Description Diverter valves motor error, valves stalled in Low position Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Remove all paper from the stacker and basket. Reconnect…
Description Diverter valves motor error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Remove all paper from the stacker and basket. Reconnect the power cord, then turn…
Description Ink pressure error in first test during in Printhead filling for color n n indicates the failing color: • n=0 stands for photo black • n=1 stands for gray • n=2 stands for matte black • n=3 stands for…
Description Ink pressure error in Second spitting test during in Printhead filling for color n n indicates the failing color: • n=0 stands for photo black • n=1 stands for gray • n=2 stands for matte black • n=3 stands…
Description Temperature error in First test during in Printhead filling for color n n indicates the failing color: • n=0 stands for photo black • n=1 stands for gray • n=2 stands for matte black • n=3 stands for cyan…
Description Temperature error in second spitting test during in Printhead filling for color n n indicates the failing color: • n=0 stands for photo black • n=1 stands for gray • n=2 stands for matte black • n=3 stands for…
Description CryptoAsic type mismatch Remedy Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: 1. Order an CryptoAsic SIM PCA Service Kit. Escalate to Level…
Description Printer serial number mismatch Remedy Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: 1. Order an CryptoAsic SIM PCA Service Kit. Escalate to…
Description CryptoAsic generic error Remedy Call agent: • Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. Service engineer: • Order an CryptoAsic SIM PCA Service Kit. Escalate to Level…
Description Initialization error (cannot read RFID tag) Remedy Call agent: 1. Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. 2. Check the power cord; try connecting it to another…
Description Initialization error (RFID has incorrect data) Remedy Call agent: 1. Switch the power off at the rear of the printer, wait two minutes, then switch it back on again. 2. Check the power cord; try connecting it to another…
