Code XX.n:18
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Send plot again Remedy Send plot again
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O2ML9YjB9mA2
Code XX.n:19
Description YZ part of the System Error Code or Warning Qualified personnel assistance required Wrong part installed Remedy Wrong part installed
Code XX.n:YZ.m
Description Error Codes Format • XX: Subsystem or process (2 digits). • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number). • Y: Who should perform…
Code 01.0:YZ
Description Communication with Engine PCA failed Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Remove the Formatter and reinsert it again.…
Code 01.2:YZ
Description Failure communicating with an Ink Supply Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Perform the Ink Delivery System diagnostic…
Code 02.1:YZ
Description Problem with the Carriage PCA Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the Trailing Cable is not…
Code 03.0:10
Description Battery of Real Time Clock ran down Remedy Replace the battery.
Code 03:YZ
Description Problem with Power Supply Unit Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Power Supply Unit (PSU). See…
Code 06:YZ
Description Failure reading/writing NVM in Hard disk Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Hard Disk.
Code 07.01:11
Description DelSol3 ASIC not found or not responding Remedy 1. Check the condition and connections of the Interconnect data and power cable, replace if necessary
Code 07.02:11
Description USB Cable not connected Remedy 1. Check the condition and connections of the USB cable, replace if necessary.
Code 07.03:10
Description USB Hub not found Remedy 1. Make sure Interconnect board connector labeled 'INPUT HUB' is properly connected. 2. Make sure Wukong board connector labeled JUSB2 is properly connected to the cable coming from Interconnect board. 3. If failure continues,…