O2ML9YjB9mA2

Description USB Scanner connected to incorrect port Remedy Ensure that the USB cable from the Scanner to the Interconnect board is connected at the connection labeled 'SCANNER' and not 'HOST CON'

Description Interconnect Board or Power cable has failed Remedy 1. Check the condition and connections of the Power Cable, replace if necessary. 2. Replace the Interconnect Board

Description Touch Control Panel USB Cable fails Remedy 1. Check the condition and connections of the Touch Control Panel USB cable, replace if necessary. 2. If the error continues, replace the Touch Control Panel Touch Control Panel

Description Touch Control Panel communication to the product functions at the initialization, but during normal working the communication is lost. Remedy 1. Check the event log at the EWS support pages to see if there is another SE (for instance…

Description Scanner Motor is failing Remedy 1. Perform the Scanner motor diagnostics. 2. Replace the Scanner Motor Scanner Motor Assembly (MFP only)

Description CIS A Element is failing Remedy Replace CIS A Element CIS Element (MFP only)

Description CIS B Element is failing Remedy Replace CIS B Element CIS Element (MFP only)

Description CIS C Element is failing Remedy Replace CIS C Element CIS Element (MFP only)

Description CIS D Element is failing Remedy Replace CIS D Element CIS Element (MFP only)

Description CIS E Element is failing Remedy Replace CIS E Element CIS Element (MFP only)

Description Power cable of the Scanner is failing Remedy Check the condition and connections of the Scanner Power cable, if necessary replace the cable.

Description USB cable of the Scanner is failing Remedy Check the condition and connections of the Scanner USB cable, if necessary replace the cable.