Error Codes

Code 26.n:YZ

Description Ink Cartridge (color = n) Order of Ink Supplies incorrect. (color = n) Remedy • Remove the Ink Supply Cartridges and check that they are the correct ones for this printer and are in the proper order. • Check…

Code 24:YZ

Description Tube assembly (IDS) Ink Setup failure( Ink Delivery System (IDS) Tubes purge failed). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.…

Code 22.1:YZ

Description Bongo error BPS1 (ISSLeft) ISS Left BPS1 error.(Supplies 3, 4, 5). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check…

Code 22.0:YZ

Description Bongo error BPS0 (ISS Left) ISS Left BPS0 error.(Supplies 0, 1, 2). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. •…

Code 21:YZ

Description Service station Fail moving Service Station. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer. • Make sure…

Code 21.1:YZ

Description Service station Service Station servo shutdown. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer. • Perform the…

Code 12.n:YZ

Description Carriage flex circuit n to pens Carriage & PCA Main doesn’t detect pens. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.…

Code 11:YZ

Description Trailing cable Trailing Cable does not seem to be detected. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that…

Code 01.0:YZ

Description Main PCA/Electronics module HCI queue does not end after 2 seconds. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If…

Code 71:YZ

Description Memory management Out of memory failure. Remedy • It is recommended that you remove any unnecessary files from the Hard Disk Drive of the Formatter using the Web Server.

Code 71:19

Description PrintMech PCA/Formatter Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together. Remedy • Perform the “Error 71:19 Recovery” Service Utility. You MUST…

Code 68:YZ

Description Loss of engine counters tracking Loss of engine counters tracking. Remedy • Reboot the printer. The printer will continue to function correctly, but the life counters will not continue counting until you restart the printer.