Error Codes

Code 08:01:11

Description Touch Control Panel USB Cable fails Remedy 1. Check the condition and connections of the Touch Control Panel USB cable, replace if necessary. 2. If the error continues, replace the Touch Control Panel Touch Control Panel

Code 07:10

Description Interconnect Board or Power cable has failed Remedy 1. Check the condition and connections of the Power Cable, replace if necessary. 2. Replace the Interconnect Board

Code 07.03:10

Description USB Hub not found Remedy 1. Make sure Interconnect board connector labeled 'INPUT HUB' is properly connected. 2. Make sure Wukong board connector labeled JUSB2 is properly connected to the cable coming from Interconnect board. 3. If failure continues,…

Code 06:YZ

Description Failure reading/writing NVM in Hard disk Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Hard Disk.

Code 03:YZ

Description Problem with Power Supply Unit Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Power Supply Unit (PSU). See…

Code 02.1:YZ

Description Problem with the Carriage PCA Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the Trailing Cable is not…

Code 01.2:YZ

Description Failure communicating with an Ink Supply Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Perform the Ink Delivery System diagnostic…

Code 01.1:YZ

Description Error in the Engine PCA Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Engine PCA. 3. Replace the…

Code 01.0:YZ

Description Communication with Engine PCA failed Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Remove the Formatter and reinsert it again.…