Error Codes

Code 68:YZ

Description Loss of engine counters tracking Remedy The product will continue to function correctly, but the life counters will not continue counting until you restart the product.

Code 65:YZ

Description Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check…

Code 64:YZ

Description Input/Output problem through the USB Port Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the USB cable is…

Code 64.1:YZ

Description The External Hard Disk accessory does not seem to be connected Remedy 1. Switch the power off from the back of the product. Connect the External Hard Disk accessory, check that the USB cable is properly connected and power…

Code 63:YZ

Description Input/Output problem through the network interface of the Formatter Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the…

Code 61:YZ

Description The file format is incorrect or not supported for the current product configuration and the product cannot process the job. Remedy 1. Check if the product supports the file format (formats such as PS, PDF, TIFF and JPEG are…

Code 60.1:YZ, 60.2:YZ

Description Initialization error Remedy 1. Switch the power off from the back of the product, wait two minutes, then switch it back on again. 2. Check the power cord; try connecting it to another power socket. 3. Check that the…

Code 47:YZ

Description Starwheels motor error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check for any visible obstacles restricting the movement of…