Code 09:10:04
Description Scanner is in SAFE MODE Remedy Service engineer: • Restart the product, if the problem persists replace the SCU.
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Error Codes
Code 09:09:11
Description USB cable of the Scanner is failing Remedy Service engineer: • Check the condition of the Scanner USB cable and its connections, if necessary replace the cable.
Code 09:08:11
Description Power cable of the Scanner is failing Remedy Service engineer: • Check the condition and connections of the Scanner Power cable, if necessary replace the cable.
Code 09:05:10
Description CIS D Element is failing Remedy Call agent: 1. Clean the scanner of dust and dirt and perform the Scanner Calibration. 2. If the system error persists, upgrade with latest firmware version. Service engineer: 1. Replace CIS A Element.…
Code 02.1:10
Description Problem with the carriage PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Check…
Code 01.2:10
Description Problem with the backup NVM Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Check…
Code 01.1:10
Description Error in the engine PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace…
Code 01.0:10
Description Problem with the engine PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace…
Code 47:03, 47:10
Description Starwheel motor error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Check for any visible obstacles…
Code 47.5:10
Description Problem at the starwheel lifter motor end of the travel sensor Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on…
Code 46.2:10
Description Error in the lower pump of the PHA blowing system Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the…
Code 46.1:10
Description Error in the upper pump of the PHA blowing system Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the…