Error Codes

Code 02.1:10

Description Problem with the carriage PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Check…

Code 03.2:10

Description Problem with the E-Box cooling fans Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1.…

Code 03:10

Description Problem with the power supply unit Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1.…

Code 05.1:10

Description Problems with the formatter FAN Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace…

Code 05.7:10

Description Synchronization problems between control panel and formatter Remedy Call agent: 1. Disconnect any device connected to the USB host in the front panel. 2. Use the power switch at the rear to turn off the printer, then disconnect the…

Code 06.1:10

Description Hard disk not detected Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Remove the…

Code 06.2:10

Description Hard disk cannot be unlocked Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Remove…

Code 06.3:10

Description Hard disk is corrupted Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Remove the…

Code 06:03, 06:10

Description Problems with NVM in hard disk Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: •…

Code 08:04

Description Communication lost between front panel and formatter Remedy Call agent: 1. Restart the printer. 2. Update the firmware. Service engineer: 1. Check that the front panel is correctly connected. 2. Replace the front panel. See Front panel. 3. If…