Code 01.1:10
Description Error in the engine PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace…
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Error Codes
Code 93.3.n:10
Description Temperature error in second spitting test during in Printhead filling for color n n indicates the failing color: • n=0 stands for photo black • n=1 stands for gray • n=2 stands for matte black • n=3 stands for…
Code 93.2.n:10
Description Temperature error in First test during in Printhead filling for color n n indicates the failing color: • n=0 stands for photo black • n=1 stands for gray • n=2 stands for matte black • n=3 stands for cyan…
Code 93.1.n:10
Description Ink pressure error in Second spitting test during in Printhead filling for color n n indicates the failing color: • n=0 stands for photo black • n=1 stands for gray • n=2 stands for matte black • n=3 stands…
Code 93.0.n:10
Description Ink pressure error in first test during in Printhead filling for color n n indicates the failing color: • n=0 stands for photo black • n=1 stands for gray • n=2 stands for matte black • n=3 stands for…
Code 90:03, 90.0:03
Description Diverter valves motor error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Remove all paper from the stacker and basket. Reconnect the power cord, then turn…
Code 90.2:03
Description Diverter valves motor error, valves stalled in Low position Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Remove all paper from the stacker and basket. Reconnect…
Code 90.1:03
Description Diverter valves motor error, valves stalled in High position Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Remove all paper from the stacker and basket. Reconnect…
Code 89:03
Description Stacker ramps motor error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Remove all paper from the stacker and basket. Reconnect the power cord, then turn…
Code 87:01
Description Problem reading the scan-axis encoder (advisory) Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Ensure that…
Code 86:01
Description Scan axis servo shutdown, possible paper jam Remedy Call agent: 1. Open the window and check for any visible obstacles restricting the movement of the carriage assembly. If there is a wrinkled mass of paper inside the paper path,…
Code 81:01
Description Paper servo shutdown, possible paper jam Remedy If this error is reported during printer setup, it may indicate that the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:01 troubleshooting, first look for structural…