Code 80:03
Description Stacker overdrive motor error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Test the cutter. Perform…
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Error Codes
Code 79:04
Description Generic firmware error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Update the firmware. 3. See…
Code 79:03
Description Generic firmware error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Update the firmware. 3. Information…
Code 79.2:04
Description Generic Operating System error Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Update the firmware. 3.…
Code 78:08
Description Paper does not support borderless printing (advisory) Remedy Call agent: • Use a paper type that supports borderless printing. NOTE: This should be resolved by the customer without assistance.
Code 78.1:04
Description Paper settings area missing in paper settings file (advisory) Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer.…
Code 01.0:10
Description Problem with the engine PCA Remedy Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace…
Code 76:03
Description The hard disk is full Remedy Call agent: 1. Remove any unnecessary files from the hard disk using the Embedded Web Server. 2. Run the Hard Disk Recovery Utility.
Code 74:01
Description Error uploading firmware update file (advisory) Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Ensure that…
Code 74.1:04
Description Error uploading paper preset (advisory) Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Ensure that the…
Code 74.08:04
Description Firmware update problem Remedy Call agent: 1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. 2. Try again to update the…
Code 72.02
Description A service calibration should be performed (advisory) Remedy Call agent: • To find out which service calibration to perform, print the calibration status. At the front panel, press , then , then Internal prints > Service information prints >…