Error Codes

Code 93:YZ

Description Unable to pressurize the Ink Delivery System Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Perform the Ink Delivery System…

Code 87:YZ

Description Problem with the Carriage Encoder Sensor readings Remedy 1. Check that the encoder sensor is correctly connected to the Carriage PCA. 2. Make sure the Encoder Strip is not broken or damaged. If necessary, replace it. See Encoder Strip,…

Code 87.01

Description Problem finding the Scan-axis encoder reading Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Make sure that the encoder strip…

Code 86:11

Description Scan Axis movement requires too much force or energy. Remedy 1. Check that the cutter disengages correctly. 2. Lubricate the scan axis. 3. Use Preventive Maintenance Kit 1.

Code 78.1:YZ

Description Media settings area missing in paper settings file Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the product…

Code 68:YZ

Description Loss of engine counters tracking Remedy The product will continue to function correctly, but the life counters will not continue counting until you restart the product.

Code 65:YZ

Description Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check…

Code 64:YZ

Description Input/Output problem through the USB Port Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the USB cable is…

Code 64.1:YZ

Description The External Hard Disk accessory does not seem to be connected Remedy 1. Switch the power off from the back of the product. Connect the External Hard Disk accessory, check that the USB cable is properly connected and power…

Code 63:YZ

Description Input/Output problem through the network interface of the Formatter Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the…