Description Roll 2 switch failed (standby or resume). Roll 2 has been unloaded. Remedy There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll…
Description Roll 1 switch failed (standby or resume). Roll 1 has been unloaded. Remedy There is no corrective action. This system warning code only notifies the user that the roll has been unloaded because an unexpected error occurred with Roll…
Description Ink supply error found during IDS diagnostic test. In the Touch Control Panel message you will see letters representing the names of the colors of the faulty supplies. Remedy 1. Reseat the faulty ink supply and repeat the Ink…
Description Failure moving the Primer Motor of the Service Station Remedy 1. Remove the Right Cover and make sure the cables from the Engine PCA to the Service Station are connected and are not damaged. In case of any damage…
Description CIS E Element is failing Remedy Replace CIS E Element CIS Element (MFP only)
Description CIS D Element is failing Remedy Replace CIS D Element CIS Element (MFP only)
Description CIS C Element is failing Remedy Replace CIS C Element CIS Element (MFP only)
Description CIS B Element is failing Remedy Replace CIS B Element CIS Element (MFP only)
Description CIS A Element is failing Remedy Replace CIS A Element CIS Element (MFP only)
Description Scanner Motor is failing Remedy 1. Perform the Scanner motor diagnostics. 2. Replace the Scanner Motor Scanner Motor Assembly (MFP only)
Description No communication between the product and the Touch Control Panel Remedy 1. Check the event log at the EWS support pages to see if there is another SE (for instance 07:10) and troubleshoot the problem more accurately.Appendix C: Obtaining…
Description A feature on the Touch Control Panel hangs or will not function (copy,scan etc) Remedy 1. Turn off the product and turn on again, and check to see if the error remains. 2. Upgrade the firmware For more information,…
