Description Scanner Position Sensor failure Remedy 1. Check that the Scanner Position Sensor cable is not damaged and is correctly connected to the Engine PCA. 2. Perform the Sensors Test to troubleshoot the problem further. See Sensors Test. 3. Replace…
Description PPS system failure Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the Pen to Paper Space (PPS) Solenoid…
Description Starwheels motor error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check for any visible obstacles restricting the movement of…
Description An error with the Rewinder 2 System (Lower Rewinder) has been detected . Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Remove the paper from Roll 2. Reconnect the power…
Description An error with the Rewinder 1 System (Upper Rewinder) has been detected. Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Remove the paper from Roll 1. Reconnect the power cord…
Description Electrical problem (fault, current limit, overheating) in Scan-Axis Motor Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check for any…
Description Loss of engine counters tracking Remedy The product will continue to function correctly, but the life counters will not continue counting until you restart the product.
Description Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check…
Description Input/Output problem through the USB Port Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the USB cable is…
Description The External Hard Disk accessory does not seem to be connected Remedy 1. Switch the power off from the back of the product. Connect the External Hard Disk accessory, check that the USB cable is properly connected and power…
Description Input/Output problem through the network interface of the Formatter Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the…
Description Cannot retrieve IP addess Remedy 1. Connect to another network. 2. Modify the IPv4 configuration.
