Error Codes

Code 68:YZ

Description Loss of engine counters tracking Remedy The product will continue to function correctly, but the life counters will not continue counting until you restart the product.

Code 31:03

Description Paper is loaded. While testing the cutter, paper should not be loaded. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. • Unload the media. • Reconnect the power cord and…

Code 41:03

Description Media-Axis Motor failure (likely due to friction or obstacles in the media path). Remedy • Same as 41:YZ but after testing the issue is repeatable.

Code 41:YZ

Description Media-Axis Motor failure (likely due to friction or obstacles in the media path). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.…

Code 42:03

Description Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault). Remedy • Same as 42:YZ but after testing the issue is repeatable.

Code 42:YZ

Description Scan-Axis Motor failure (likely due to friction or obstacles in the media path). Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.…

Code 44:YZ

Description Fan Electrical fault, or not connected. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Aerosol Fan cable…

Code 47:YZ

Description Star wheels motor error. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Starwheel Assembly cable is not…

Code 48:YZ

Description PPS system failure. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Pen to Paper Space (PPS) Solenoid…

Code 01.0:YZ

Description Communication with Main PCA failed. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the formatter and reinsert it again.…

Code 01.1:YZ

Description Error in the Print Mech PCA. Remedy • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace…