Code 07.02:11
Description USB Cable not connected Remedy 1. Check the condition and connections of the USB cable, replace if necessary.
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Code 07.03:10
Description USB Hub not found Remedy 1. Make sure Interconnect board connector labeled 'INPUT HUB' is properly connected. 2. Make sure Wukong board connector labeled JUSB2 is properly connected to the cable coming from Interconnect board. 3. If failure continues,…
Code 07.03:11
Description USB Scanner connected to incorrect port Remedy Ensure that the USB cable from the Scanner to the Interconnect board is connected at the connection labeled 'SCANNER' and not 'HOST CON'
Code 07:10
Description Interconnect Board or Power cable has failed Remedy 1. Check the condition and connections of the Power Cable, replace if necessary. 2. Replace the Interconnect Board
Code 08:01:11
Description Touch Control Panel USB Cable fails Remedy 1. Check the condition and connections of the Touch Control Panel USB cable, replace if necessary. 2. If the error continues, replace the Touch Control Panel Touch Control Panel
Code 08:04
Description Touch Control Panel communication to the product functions at the initialization, but during normal working the communication is lost. Remedy 1. Check the event log at the EWS support pages to see if there is another SE (for instance…
Code 01.1:YZ
Description Error in the Engine PCA Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Replace the Engine PCA. 3. Replace the…
Code 01.2:YZ
Description Failure communicating with an Ink Supply Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Perform the Ink Delivery System diagnostic…
Code 02.1:YZ
Description Problem with the Carriage PCA Remedy 1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Check that the Trailing Cable is not…
Code 09.06:10
Description CIS E Element is failing Remedy Replace CIS E Element CIS Element (MFP only)
Code 09.08:11
Description Power cable of the Scanner is failing Remedy Check the condition and connections of the Scanner Power cable, if necessary replace the cable.
Code 09.09:11
Description USB cable of the Scanner is failing Remedy Check the condition and connections of the Scanner USB cable, if necessary replace the cable.